Privacy Policy | QuickPiles

1. Information We Collect

We collect information you provide directly: name, phone number, email, business details, and payment information. We also collect usage data such as device type, IP address, and interactions with the platform.

2. How We Use Your Information

To provide, maintain, and improve the QuickPiles platform
To process transactions and send related information
To send notifications about orders, deliveries, and account activity
To respond to your requests and provide customer support
To detect and prevent fraud or unauthorized access

3. Information Sharing

We share information with other users as needed to facilitate transactions (e.g., buyer name and delivery address shared with hauler). We use third-party services including:

Clerk — Authentication
Stripe — Payment processing
Convex — Data infrastructure
PostHog — Product analytics

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request account deletion through the Settings page.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. Contact us to exercise these rights.

7. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via the platform or email.

8. Contact

Questions about this policy? Contact us at privacy@quickpiles.com